Proper care in packing your case for shipping plays an important role in the quality of the case and service that we can provide. Broken models can result in ill-fitting prosthetics which can require a new impression and become an inconvenience to both you and your patients.

Follow these steps when sending your case(s) to the laboratory to ensure a safe delivery:

1. Disinfect all case materials.
2. After the case materials have dried, wrap each of the models individually with a protective material, either bubble wrap or foam padding. Secure with additional protective material, if necessary.
3. Place in a bag and seal.
4. Additional packing materials should be added to fill the box to prevent movement within the box resulting in possible breakage during shipping.

When shipping an articulator and face-bow:

1. Remove the models from the articulator and wrap each of them individually. If the models must remain on the articulator, then please separate the articulator.
2. Wrap each piece individually and anchored them in the box.
3. Please keep in mind that the face-bow and other enclosures should also be wrapped separately.

When shipping loose crowns, bridges, and/or shade tabs:

1. Wrap separately in a small container or sealed plastic bag to avoid loss or breakage.
2. Any photos or slides that accompany the case should be placed in a separate plastic bag.
3. To save on shipping costs and promote sustainability, we recommend packing multiple cases in one box, if possible.